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FAQs

First Time Storing?

Check out our Storage Tips page to get you started.

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When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

How much notice needs to be given before I move out?

All contracts are month-to-month. However, we do request a 5-day notice before you move out.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card monthly.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express, Discover, and cash.

Do you sell storage supplies?

Yes. We sell various moving supplies in our office. Locks, mattress covers, rope, etc.

How do I know how much storage space I will need?

You can either use our Storage Estimator on our website or call our manager for assistance.

Are there any items that I am NOT able to store?

You may not store liquids, explosives, flammable liquids, tires, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

When can I access my unit?

At signing you are allowed access to your unit during published access hours.